Terms and Conditions

Copyright Notice

All copyright and reproduction rights are reserved by the artist, Kristen Waligora. Purchase of any artwork does not transfer copyright and reproduction rights, including but not limited to: Originals, commissions, prints, etc. Additionally, the purchase of any artwork does not grant permission to mint the piece into an NFT.

Collectors may not reproduce artwork in any way without express written permission from the artist, but are always welcome to post about the work they purchased.

Liability

We are not liable for goods once they are in the possession of the collector. It is not our duty to refund, exchange, replace or compensate by any means for the damage of products that have been mishandled by customers. For example: smudging fingerprints on the white border, tearing the fine art paper, etc.

As guaranteed under consumer protections, compensation for damage is due if/when damaged products are received when impacted by postal services and/or faulty merchandise has been dispatched. Please refer to our shipping policy for more information.

Please read the product descriptions carefully. It is not our duty to compensate customers who do not read the information provided in the product description prior to purchase.

We do our best to offer color accurate photography of the artwork, but please be mindful that calibrations often vary drastically between devices.

Return Policy

All sales are final.

If there is an issue with your order, we won’t leave you hanging! If something has gone wrong, we will do everything we can to make it right. We do our best to offer color accurate photography of the artwork, but please be mindful that calibrations often vary drastically between devices.

Refunds

Only faulty merchandise will be replaced or refunded. We do not offer returns, refunds, or exchanges for change of mind purchases.

Please read the product descriptions carefully. It is not our duty to compensate customers who do not read the information provided in the product description prior to purchase.

We do our best to offer color accurate photography of the artwork, but please be mindful that calibrations often vary drastically between devices.

Shipping Times

Please expect shipping delays due to the impact of Covid-19 on postal services worldwide.

We apologize for the inconvenience! Please be mindful that shipping delays are out of the control of small businesses worldwide and we are unable to speed up the shipping process for you.

Everything we produce is hand crafted and made to order, so please allow 3-7 days for us to process, print, package, and ship your order. If you have any special requirements, please contact us, as we will always do our best to make sure you are fully satisfied with your order.

Once dispatched, an automated email is delivered to the email you provided at checkout. You have access to tracking information that provides you updates when they occur.

We thank you greatly for your patience! We’re doing everything in our power to get your order in your hands ASAP.

Express Shipping

Unfortunately, we cannot offer express shipping! Due to the impact of Covid-19, we have found that express shipping for international orders specifically does not impact the timeframe in which you will receive the item.

Duties And Taxes

The studio is operated in Portland, Oregon, and is not liable for import fees, customs, duties, VAT, or any similar charges on any products purchased. This includes but is not limited to the commissioning of a custom piece, originals, prints, and merchandise.

It is your responsibility to pay any duties, value added tax, or other similar charges. If you refuse to pay these additional amounts, your delivery will be returned to us.

My distributor ships from Portland, Oregon, and, unfortunately, that means duties, customs, import taxes, etc., cannot be covered ahead of time as they get charged at the border.

*If you cannot pay these charges upon arrival, then I would suggest refraining from ordering.

We apologize for any inconvenience and thank you for your understanding as this is out of our hands.

Items are declared at purchase value for exporting, and under no circumstance will documents be falsified.

Uncollected Parcels

We are unable to ship orders again for free if your parcel was uncollected from your local post office, the address was incorrectly added at checkout, or customs and import duties were not paid.

The cost to reship unclaimed artwork varies between countries, but you can expect anywhere from $10-$50 USD depending on your location.