Shipping Policy
Shipping Costs
We offer Free Worldwide shipping!
Shipping Times
Please expect shipping delays due to the impact of Covid-19 on postal services worldwide.
We apologize for the inconvenience! Please be mindful that shipping delays are out of the control of small businesses worldwide and we are unable to speed up the shipping process for you.
Everything we produce is hand crafted and made to order, so please allow 3-7 days for us to process, print, package, and ship your order. If you have any special requirements, please contact us, as we will always do our best to make sure you are fully satisfied with your order.
Once dispatched, an automated email is delivered to the email you provided at checkout. You have access to tracking information that provides you updates when they occur.
We thank you greatly for your patience! We’re doing everything in our power to get your order in your hands ASAP.
Express Shipping
Unfortunately, we cannot offer express shipping! Due to the impact of Covid-19, we have found that express shipping for international orders specifically does not impact the timeframe in which you will receive the item.
Duties and taxes
The studio is operated in Portland, Oregon, and is not liable for import fees, customs, duties, VAT, or any similar charges on any products purchased. This includes but is not limited to the commissioning of a custom piece, originals, prints, and merchandise.
It is your responsibility to pay any duties, value added tax, or other similar charges. If you refuse to pay these additional amounts, your delivery will be returned to us.
My distributor ships from Portland, Oregon, and, unfortunately, that means duties, customs, import taxes, etc., cannot be covered ahead of time as they get charged at the border.
*If you cannot pay these charges upon arrival, then I would suggest refraining from ordering.
We apologize for any inconvenience and thank you for your understanding as this is out of our hands.
Items are declared at purchase value for exporting, and under no circumstance will documents be falsified.
Uncollected parcels
We are unable to ship orders again for free if your parcel was uncollected from your local post office, the address was incorrectly added at checkout, or customs and import duties were not paid.
The cost to reship unclaimed artwork varies between countries, but you can expect anywhere from $10-$50 USD depending on your location.